Privacy Policy

Overview

This Privacy Policy explains how Rapid Injection LLC ("Rapid Injection," "we," "us," or "our") collects, uses, and protects information through rapidinjection.com. It also describes our treatment of mobile information used for account authentication in connection with affiliated services, including Pavement Layers and ProSiteAudit. An individual service may provide additional privacy notices that apply to its users.

Information we collect

We may collect the following categories of information:

• Information you provide. If you contact us by email or telephone, we may receive your name, contact details, company affiliation, and the contents of your communication.
• Technical information. Our hosting and security providers may process IP addresses, browser and device details, requested pages, and timestamps to operate and protect this website.
• Authentication information. When an affiliated service offers SMS authentication, the service may collect a mobile number and records relating to the request and delivery of a one-time security code.

This corporate website does not collect payment information or use advertising cookies.

How we use information

We use information to:

• respond to inquiries and provide requested information;
• operate, maintain, secure, and improve our website;
• deliver user-requested, transactional security codes and help protect affiliated service accounts;
• detect fraud, misuse, or security incidents; and
• comply with legal obligations.

Mobile information and SMS consent

Mobile numbers used for authentication are used only to provide transactional account-security messages, protect accounts, and maintain appropriate security records. We do not sell mobile information or SMS opt-in data. We do not share mobile information or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes.

Mobile information may be disclosed to service providers, telecommunications carriers, and verification providers solely as necessary to deliver a requested authentication message, maintain security, prevent fraud, or comply with law. Consent to receive authentication messages is not consent to receive marketing messages.

How we disclose information

We may disclose information to vendors that help us host, secure, communicate, and provide authentication services; to professional advisers working under confidentiality obligations; when required by law; or in connection with a corporate transaction. We require service providers to use information only for the services they perform for us.

Data retention and security

We retain information only for as long as reasonably necessary for the purposes described above, including security, legal, accounting, and dispute-resolution needs. We use reasonable administrative, technical, and physical safeguards, but no method of electronic storage or transmission is completely secure.

Children's privacy

This website and our business services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website.

Your choices

You may contact us to ask about, correct, or request deletion of information you have provided to us, subject to applicable law and legitimate security or recordkeeping requirements. You may stop authentication text messages as described in our Terms; doing so may prevent use of SMS as an authentication method.

Changes to this policy

We may update this Privacy Policy periodically. We will post the revised policy here and update the effective date when changes are made.

Contact us

Questions about this Privacy Policy may be directed to info@rapidinjection.com, 1 (800) 266-7154, or Rapid Injection LLC, 3814 West Street, Suite 300, Cincinnati, Ohio 45227.